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This complete training course for the Microsoft Outlook XP includes 3 CD-ROM's / VHS tapes and contains over 5 hours of professional quality instructor led training. Multimedia content allows you to quickly learn key concepts and the CD format lets you quickly pause and review important areas. A detailed outline of the course as well as a short introduction to the trainer are included below.

   Microsoft Outlook XP set of 3 (CD) $189.95
   Microsoft Outlook XP set of 3 (VHS) $189.95
   Shipping (US only)

About The Trainer:

Rick James has worked in the computer industry as a software developer, instructor and consultant since 1985. Rick has developed a keen ability to communicate technical information in a way that is both understandable and engaging. Rick has been hired by many leading IT companies including Hewlett Packard, Oracle, Novell, IBM and others, to act as a technical instructor, marketer and spokesman. Rick currently holds several industry certifications and is well known as one of the leading IT instructors in the industry.

 Level 1

  Introducing Outlook

  • Starting Outlook
  • Discovering Outlook Components & Identifying Main Window
  Exploring Outlook

  • Using the Outlook Bar
  • Using the Folder List Box
  • Using a Toolbar
  • Viewing Outlook Today
  Reading & Sending Mail

  • Displaying Mail Icons
  • Attachments
  • Creating & Sending a New Mail Message
  • Adding an Attachment to a Message
  • Formatting a Message
  • Saving a Message in the Drafts Folder
  Replying to & Forwarding Messages

  • Forwarding a Message
  • Forwarding Responses Automatically
  • Additional Message Options
  Using Address Books

  • Adding & Editing a Contact
  • Adding an Address from a Message
  • Sending a Message from the Address Book
  • Creating & Using Distribution Lists
  • Exporting Addresses
  • Importing an Address Book
  • Displaying Contacts in Various Views
  Printing in Outlook

  • Printing Items in Outlook
  • Print Options
  Deleting in Outlook

  • Deleting Items
  • Emptying Deleted Items

 Level 2

  Using the Calendar

  • Creating an Appointment
  • Creating a Recurring Appointment
  • Editing an Appointment
  • Setting Appointment Reminder Options
  • Responding to a Reminder
  Changing Calendar View & Display Options

  • Switching Between View Options
  • Additional Display Settings
  Planning Meetings & Appointments

  • Creating & Sending a Meeting Request
  • Responding to a Meeting Request
  • Finding an Appointment
  • Setting up Your Work Schedule
  Creating & Responding to Tasks

  • Creating a Task
  • Creating a Recurring Task
  • Creating a Task Request
  • Responding to a Task Request
  • Scheduling Time for a Task
  • Setting Tasks Default Options
  Journal Entries

  • Creating a Journal Entry
  • Creating Automatic Journal Entries
  • Editing a Journal Entry
  • Journal Entry Views
  Using Notes

  • Creating & Using Notes
  • Editing, Sorting, & Viewing Notes
  Organizing, Recalling, & Resending Messages

  • Creating Folders
  • Moving a Message to Another Folder
  • Automating Your Mailbox
  • Recalling a Message
  Customizing Toolbars

  • Di8splaying Toolbars
  • Customizing Toolbars
  • Creating a New Toolbar Button

 Level 3

  Advanced Mail Message Options

  • Automatic Spell Checking
  • Creating a Signature in Outlook
  • Setting the Default Message
  Filtering, Finding & Flagging

  • Filtering Unwanted Messages
  • Finding Mail Messages
  • Flagging Messages
  • Flagging a Message from a Particular Sender
  • Completing & Clearing a Flag
  Advanced Contact Options

  • Finding Contact Information from an E-mail
  • Contact-Related Activities
  Archiving Outlook Data

  • Running the Manual Archive
  • Retrieving Archived Items
  • Enabling & Disabling AutoArchive
  • Setting Archive Properties for Items
  Public Folders

  • Creating a Public Folder
  • Public Folder Permissions
  • Public Folder Conversations
  • Posting Documents to Public Folder
  Multiple E-Mail Accounts

  • Creating Multiple E-mail Accounts
  • Sending Mail from Multiple Accounts
  Speech Input

  • Setting Up Voice Recognition
  • Voice Commands
  • Dictation
  Mailbox Cleanup

  • Mailbox Cleanup Feature

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3D Studio Max
A+ 2003
Microsoft Access 2007
Acrobat 4
ActiveX and OLE
Adobe Illustrator
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Adobe PhotoShop CS
AutoCAD 2000
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Cisco CCNA
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CorelDRAW 10
Crystal Reports 8
Delphi 6

Exchange Server 2000
Flash 5
Frontpage 2000
Java 2
Linux 101
Linux 102
Lotus Notes 5
MicroSoft .NET
Network+ 2002
Oracle 8iR2
Outlook 2000
Outlook XP
PageMaker 6.5
Paradox 8

Perl 5
PhotoDraw 2000
PhotoPaint 8
SQL Server 2000
Visio 2002
VBScript 5
Visual FoxPro 6
MCSE 2000
Windows XP User
WordPerfect 9
WordPerfect 11
ZenWorks 3.0



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