We have a 100% satisfaction guarantee policy. You may return any product purchased through us for any reason within 30 days of purchase.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Will NCSA do replacements for a damaged certificate?
If your certificate is damaged in transit please contact us, we may be able to offer a replacement at no cost. For certificates damaged in your care we offer discounted replacements which can be ordered through your account.
How do I cancel my OnDemand Training service?
Please email us at firstname.lastname@example.org from your account email with a request to cancel or call at (888) 940-6272.
Use the contact information below if you have any questions regarding our policy or would like to claim your refund.
National Computer Science Academy
Whitesboro, Texas 76273
or 940-227-6951 Monday - Friday 9.00 a.m. to 4:00 p.m.(CST)